Last updated: April 17, 2026
Welcome to Loomoo (“Loomoo,” “we,” “us,” or “our”). These Terms of Service (“Terms”) govern your access to and use of the Loomoo mobile application, related websites (including loomoo.app), and any content, features, or services we offer (collectively, the “Service”).
By downloading, accessing, or using the Service, you agree to these Terms. If you do not agree, do not use the Service.
Our Privacy Policy explains how we collect and use personal information. It is incorporated by reference into these Terms.
Important: The Service is provided on an “as is” and “as available” basis. To the maximum extent permitted by applicable law, your use is at your sole risk, Loomoo disclaims warranties and limits liability as described below, and you may owe Loomoo indemnification for certain claims. Consumer rights that cannot legally be waived remain unaffected.
Loomoo provides the Service.
Contact: support@loomoo.app
You must be able to form a binding contract in your jurisdiction and meet any minimum age required by Apple and applicable law (typically 16+ or 13+ with parental consent, depending on region). If you are using the Service on behalf of an organization, you represent that you have authority to bind that organization.
Some features may require an account (for example, Sign in with Apple or other sign-in methods we support).
You agree to:
We may suspend or terminate accounts that violate these Terms, create risk, or misuse the Service.
Account deletion: You may request account deletion by emailing us at support@loomoo.app from the address associated with your Apple ID (or the contact method we specify), or by using any in-app account deletion flow we provide. Uninstalling the app removes locally stored data on your device as described in our Privacy Policy.
Loomoo provides general wellness, mindfulness, sleep, and related educational content (including audio, programs, tools, and optional features such as AI-assisted suggestions where available).
Not medical advice. The Service is not a medical device and does not provide medical, psychological, or therapeutic diagnosis or treatment. Always seek advice from a qualified professional regarding health concerns. Do not use the Service as a substitute for professional care. If you believe you may have a medical emergency, contact emergency services.
No guaranteed outcomes. Individual results vary. We do not guarantee specific health, sleep, mood, or performance outcomes.
To the maximum extent permitted by applicable law, you voluntarily choose to use the Service and you assume all risks associated with that use. You are solely responsible for evaluating whether the Service is appropriate for you.
You agree that you will not rely on the Service (including any AI-assisted output, recommendation, script, audio content, or description) as the sole basis for any decision that could cause harm, loss, or legal consequences. Any reliance is at your sole risk.
The Service does not provide medical, mental-health, legal, financial, tax, or other professional advice. If you need professional advice, consult a qualified professional.
Certain features require a paid subscription or promotional offer processed through Apple’s In-App Purchase system.
If a free trial or introductory offer is offered, its duration and conversion to a paid subscription are shown at purchase and governed by the offer terms presented at checkout.
Subject to these Terms, we grant you a personal, non-exclusive, non-transferable, revocable license to use the Service for your personal, non-commercial use, in accordance with Apple’s applicable usage rules.
You may not:
If you submit feedback, suggestions, or content through the Service, you grant us a non-exclusive, worldwide, royalty-free license to use that feedback to operate and improve the Service, without obligation to you (except where prohibited by law).
Do not submit content you do not have rights to share.
The Service may rely on or link to third parties (including Apple, Firebase/Google, analytics, hosting, or AI providers). Their terms and privacy practices may apply in addition to ours. We are not responsible for third-party services we do not control.
If you enable optional integrations (for example, Apple Health), you authorize the exchange of data described in our Privacy Policy and Apple’s permission prompts.
To the maximum extent permitted by applicable law, Loomoo is not responsible or liable for third-party services, including their availability, accuracy, security, pricing, policies, outages, data practices, or changes. Your relationship with third parties (including Apple) is separate and may include additional obligations and limitations.
The Service, including software, branding, text, graphics, audio, and other materials, is owned by Loomoo or its licensors and protected by intellectual property laws. Except for the limited license above, no rights are granted to you.
“Loomoo” and related marks are trademarks of Loomoo or its affiliates. Third-party names and marks belong to their respective owners.
Where the Service includes AI-assisted recommendations, scripts, or similar outputs:
We may modify, suspend, or discontinue parts of the Service (including any feature, content, or pricing display), perform maintenance, or update features at any time, with or without notice, except where applicable law requires otherwise. We do not guarantee any minimum level of availability, uptime, storage, preservation of data, or continuation of any feature.
We may update these Terms from time to time. If changes are material, we will take reasonable steps to notify you where practicable (for example, in-app notice or by posting an updated date). To the maximum extent permitted by applicable law, continued use after changes become effective constitutes acceptance unless applicable law requires otherwise.
To the maximum extent permitted by applicable law, Loomoo is not liable for delay or failure to perform caused by events beyond our reasonable control (including internet failures, third-party outages, acts of government, war, terrorism, riots, embargoes, acts of God, or epidemics/pandemics).
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, QUIET ENJOYMENT, ACCURACY, RELIABILITY, TIMELINESS, COMPLETENESS, SYSTEM INTEGRATION, AND NON-INFRINGEMENT.
WITHOUT LIMITING THE FOREGOING, TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, LOOMOO DOES NOT WARRANT THAT THE SERVICE WILL MEET YOUR REQUIREMENTS, BE UNINTERRUPTED, SECURE, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS, OR THAT ANY CONTENT OR OUTPUT WILL BE ACCURATE OR RELIABLE.
Some jurisdictions do not allow certain disclaimers; in those jurisdictions, disclaimers apply to the fullest extent permitted.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:
Some jurisdictions do not allow certain limitations; in those cases, our liability is limited to the fullest extent permitted.
Cumulative cap. To the maximum extent permitted by applicable law, the limitations in this section set Loomoo’s entire aggregate liability for all claims relating to the Service or these Terms (whether in contract, tort, strict liability, or otherwise).
To the maximum extent permitted by applicable law, you will defend, indemnify, and hold harmless Loomoo and its affiliates, and their respective directors, officers, employees, contractors, and agents, from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to: (a) your use of the Service; (b) your violation of these Terms; (c) your violation of applicable law; or (d) your violation of any third party’s rights (including intellectual property or privacy rights).
Loomoo may assume exclusive defense and control of any matter subject to indemnification by you, at your expense. You will cooperate with Loomoo in defending claims.
We may suspend or terminate access to the Service if you violate these Terms or if we discontinue the Service. You may stop using the Service at any time. Provisions that by their nature should survive (including disclaimers, limitations of liability, indemnity, governing law, and dispute provisions) will survive termination.
These Terms are governed by applicable law, without regard to conflict-of-law principles, except where mandatory consumer protection laws in your country apply and cannot be waived.
Informal resolution: Before filing a claim, you agree to contact us at the email above and attempt to resolve the dispute in good faith.
Forum: To the extent permitted by applicable law, disputes arising out of or relating to the Service or these Terms may be brought only in courts that have jurisdiction over the parties and the dispute.
EU/UK consumers may have mandatory rights that cannot be waived by contract.
If you access the Service through Apple’s App Store, you acknowledge that:
To the maximum extent permitted by applicable law, nothing in these Terms creates a partnership, joint venture, agency, fiduciary, employment, or doctor–patient (or therapist–patient) relationship between you and Loomoo. Loomoo does not owe you any duty of care beyond what applicable law mandates regardless of contract language.
To the maximum extent permitted by applicable law, you release Loomoo and its affiliates from claims, demands, and damages (actual and consequential) of every kind, known and unknown, arising out of or in any way connected with disputes between you and any third party in connection with the Service (including Apple and other integrations), and you waive any similar applicable statutory rights to the extent waivable.
If you are a consumer in a jurisdiction that does not allow a general release, this section applies only to the fullest extent permitted.
Questions? Contact us at support@loomoo.app.